Registration and login

In this guide, we will show you how to register, log into and out of Sitejet, change your password, or update your login email address.

Table of contents


Registering with Sitejet

Registration with Sitejet is simple and convenient and can be done directly from the homepage. Just click "Get Started" or "Free 14-Day Trial" and enter the email address you'd like to log into Sitejet with in the future.

You will then receive a confirmation email at the email address you provided. If you don't receive it after a few minutes, check your spam folder. After clicking on the confirmation link in the email, you will be redirected to Sitejet where you can set your password.


Logging into and out of Sitejet

Once registered, you can either log into Sitejet from the homepage by clicking on "Login" or you can go directly to partner.sitejet.io to enter your login details.

To log out, simply click on your name or profile the profile icon in the top right-hand corner of the Sitejet menu and then select "Logout".

Tip: If you have set up white labeling for your account, you can log in at partner.yourdomain.com.


Changing or resetting your Sitejet password

Your password can be changed at any time by visiting your "Profile" settings when you are logged into Sitejet.

If you have forgotten your password and are not logged in to Sitejet, you can reset it by clicking "Forgot password?" at partner.sitejet.io. The next step is to enter your login email address and click "Next". Within a few minutes, you will receive an email with a link that you can use to set a new password.

Tip: If you still haven't received an email after a while, check your spam folder.


Updating your login email address

We recommend that you choose an email address you access regularly when registering for Sitejet. But, if you do have to change your login email address in the future, we can take care of this for you. Just send us a request to help@sitejet.io.


Tips for logging in

If you encounter any issues when registering with or logging into Sitejet, we have listed a few tips here:

  • Try a different browser. Sitejet is optimized for Google Chrome and Mozilla Firefox.
  • Delete the cache of your browser and try the login or registration again. Delete the browser cache as follows:
    • Windows: [Ctrl] + [F5]
    • Mac/Apple: [Apple button] + [R] or [Command] + [R]
    • Linux: [F5]

Just send us a request to help@sitejet.io and we will also be happy to get to the bottom of the matter for you, if you provide the following information:

  • Email address with which you would like to log into Sitejet
  • Browser and version
  • Operating system and version
  • A description of the error
  • If possible: screenshots or a screencast

Become a part of our Community!

Exchange ideas with other web designers about current developments, tips and tricks and show your favorite sites. Get advice and talk to us about possible features you would like to see on Sitejet. Here you can go directly to our community. If you need help with your Slack account, please e-mail us to help@sitejet.io .

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