Company settings

You can manage important information for working with your customers, such as your support email address and your privacy policy, in the company settings.

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The company settings can be found in the Website Project Manager. Simply click the profile icon above your name on the top right of your screen, and select "Company Settings" from the menu which appears there.

In the settings, you can manage the following:

  • Company name
  • Language of the interface
  • Terms of use
  • Privacy policy
  • Monitoring for website errors
  • Manage subscription

Company name

The name of the company is used as the sender when sending emails. 

If you are collaborating on projects across different companies in Sitejet, you can go to the menu which appears under your profile icon and select " Switch company".

Sitejet interface language

Under "Language" you specify the language of the Sitejet interface. The language set here will also be used in the Website Builder (CMS).

By default, the language set here will be the language set in the metadata of any new websites you create. This is relevant for SEO purposes and it can be adjusted individually via the customer data.

Terms of use and privacy policy

Here is where you can include terms of use and a privacy statement. These are linked to inside the login area for your customers.


The monitoring system informs you by email about certain types of errors in the affected project. For example, if the website is unavailable due to a server error or incorrect DNS entries, you will receive an email. The monitoring system also notifies you about faulty links or if your SSL certificate expires. If you host your website with Sitejet, the SSL certificate is automatically renewed. 

Manage subscription

Clicking on "Manage subscription" will take you to a subpage of our payment provider, Chargebee. Here is where you can see all payments and subscriptions. Subscriptions include your current Sitejet package, the domains you've registered for your customers, and website hosting. You can also change your payment method and billing information here.

White label settings

In the company settings, you will find a section dedicated to white label settings. For full information on how to set up white labeling, please see our help article on the topic here.

Email delivery (SMTP)

With Sitejet, you get a powerful email management tool that simplifies communication with your customers and eliminates the need for external email programs.  Sitejet independently recognizes which messages belong to which project and automatically assigns them to the respective project. Our article about receiving emails in Sitejet shows you how to configure Sitejet to automatically assign your customers' emails to the respective projects.

SMTP stands for "Simple Mail Transfer Protocol" and is mainly used to send emails. 

This section is where you organize all the information about your primary email address that you want to use to reply to customer emails. For example, this would be

Under "Company email", you enter the email address you want to use, and below that, you set your email signature. You can read more about how to use the email signature in the article about sending emails in Sitejet.

In the input fields on the right side, you enter the address of the server on which the email address is administered, and the login details for the email address. You can get the server address, including the port number, from your provider. If you want to use an email address managed by Sitejet, you will find the necessary information in our article about sending emails in Sitejet.

Connect stock photo accounts

As explained in our article on stock photos, you can access and embed stock photo images from "" and "" directly from Sitejet. This saves you time and effort.

To use this feature, simply enter your login details in this section on the left and click "Save". Or, click the "Connect" button for on the right to allow Sitejet to login to your account. 

The cost of the images will continue to be charged to your Fotolia or Shutterstock accounts.

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