All you need to know about Sitejet domains
A domain name is the web address (URL) where visitors can find your website. In order for your Sitejet website to be accessible online, you must assign a domain to it. The advantages of having a user-friendly custom domain, and how you can register and use your own domain with Sitejet, are explained in this article.
Table of contents
- "Hosting" means the space provided on servers to make a website available on the Internet
- "Domain" is the "name" of the website that is entered in the address bar of the browser to access the website. The domain always refers to the homepage of the website, while each individual subpage has its own URL (Uniform Resource Locator)
- "Top Level Domain" stands for the short final part of the domain, for example, ".com" is the Top Level Domain for "www.your-website.com"
Sitejet offers hosting for websites, and the ability to purchase and manage associated domains.
Price list for Top Level Domains
All prices are net prices plus value added or sales tax.
If you need a TLD (Top Level Domain) not listed here, please send us an email to email@example.com and tell us the desired domain including the corresponding domain extension. We will then reply with a non-binding offer.
Register Sitejet domains
- Click on "Actions" in the Detail View of the respective website project
- Click on "Edit customer data
There are different more ways to get into the customer data. You are able to either look through all your websites and enter the Detail View or you use the three dots in the kanban view.
- Open the corresponding website in the Website Project Manager. When you are in Detail View:
- Click on "Actions" in the Detail View of the website
- Click on "Manage Domains
Activating an SSL Certificate
Cancel a Sitejet domain
If you want to cancel a domain with us, please send an email to firstname.lastname@example.org, and let us know if you need the auth code (also known as an authorization code, EPP code, or transfer key) to transfer the domain to another provider.
Customize advanced DNS settings
DNS settings manage forwarding to other servers, mail servers or other IP addresses. You can manage the DNS settings in the Domain Manager. See the section on " Registering Sitejet Domains" for instructions on opening the Domain Manager. In the Domain Manager, click on "DNS" to go to the DNS settings for a domain registered via Sitejet.
You will find fields for the typically used DNS record attributes. If you want to use more advanced DNS records like SRV please follow these guidelines:
Name: "_*service*._*protocol*" (without ", *something* = placeholder)
Value: "*weight* *port* *target/value/wert/etc.*" (without ", *something* = placeholder)
Please replace for example *weight* with the actual "weight" value required for this specific DNS record. The same goes for the other placeholders. An example would be:
would turn into the following in Sitejet:
|_sip._tls||100||SRV||3600||1 443 sipdir.online.lync.com|
TIP: Correct settings ensure that the website is always accessible. If you are unsure about these settings, our support team would be happy to help you.
Here are some common terms that you will probably encounter when managing your domains with Sitejet.
- A Record - An A record refers a domain or subdomain to an IP address. If you connect a third-party domain to your website, two A Records are required. You can find more information on this in our article about connecting a third-party domain.
- CNAME record - CNAME records specify that one domain name is an alias for another. These entries are particularly important in connection with white labeling. They allow you to use the Sitejet portals using your own domain, including your own branding. Further information can be found in the article on white labeling.
- DNS - DNS are web servers that translate the IP address of a website into a readable domain name. If you are using a third-party domain with Sitejet, you will need to change your DNS settings in your account with your domain host. Short for "Domain Name Server" (or "System"). You can read more about what exactly needs to be set when publishing a website in this article.
- IP Address - Your IP address is a unique string of numbers that uniquely identifies your device or server on the Internet. Because numbers are hard to remember, domains are used. DNS servers or name servers are required so that browsers can convert these domains back into IP addresses.
- Nameserver - A nameserver is a specialized server that tells a browser which website to visit when your domain name is entered in the address bar. If you purchased a domain from a third-party provider, you should keep your provider's default settings for your nameservers.
- Main domain - Your main domain is the domain you use as your primary domain if you have multiple domains for the same site. All other domains redirect to this domain. If, for example, you use the domains "your-main-domain.com" and "your-other-domain.com" for the same website, one of these domains will be set as the main domain; the other domain will redirect to this domain after being called. This is important for search engine optimization, among other things. You can switch the main domain at any time.
- Subdomain - An extension of your domain name that redirects to your website. For example, the domains help.sitejet.io and partner.sitejet.io are subdomains of sitejet.io.
- TLD - Also known as a domain extension. A TLD (Top Level Domain) is the most general part of a domain name in an Internet address. The TLD always follows the last point of a URL. The extensions .com, .org, and .net, for example, are TLDs. However, there are also TLDs that are split in two: .co.uk, for example.
- Who.is - A public directory of Internet records that provides information about all registered domains, including the contact information of the owner, availability, and the registrar.