Matomo

In this article, you will learn everything about the analytics platform Matomo.

Table of contents


Basic knowledge

Matomo is a web analytics platform that is added to every website that is created with Sitejet by default. Once the website is published, you can access the data via "Statistics" in the Detail View. 

Your customer can also view the data for their website using the "Statistics" tab in their very own customer portal.  

You can activate or deactivate the tracking with Matomo via the Detail View. 

Matomo's cookies

When using Matomo, cookies are set by default, which can be identified in the code by "_pk_" (Matomo was formerly known as Piwik). 

If you want to disable the cookies for a website, you have to go to the Matomo settings of the website (via the Detail View) and follow these instructions: Deactivating Matomo's cookies.

GDPR-relevant info about Matomo

  1. What data is stored by Matomo? When is this data deleted?

    The following data is stored by Matomo:

    • Anonymized IP address
      • From this information roughly assumed: city, region, country
      • Provider
    • Operating system + version
    • Device brand / model / type
    • Browser + version
    • Browser plugins
    • User Agent
    • (Browser) language
    • Time of visit
    • Visited pages
    • Referrer
    • Resolution

    The data will not be deleted, but it's possible that raw data might be aggregated to archive data after a certain time. 

  2. How long are log files stored on the server?

    Log files are deleted automatically after 14 days.
  3. What data analysis is coming from Matomo and where is the data stored?

    All analyses that can be selected in the statistics are made by Matomo. The data is (only) stored by Sitejet.
  4. What information do I need to display in the privacy policy when Matomo is active and cookies are being set?

    Matomo (formerly Piwik)

    This website uses the open source web analytics service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before it is stored.

    Matomo's cookies remain on your device until you delete them.

    The storage of Matomo cookies is based on Art. 6 (1) (f) of the EU GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
    The information generated by the cookies about your use of this website will not be disclosed to third parties. You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website.

    If you do not agree with the storage and use of your data, you can disable this feature here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from storing your usage data. If you delete your cookies, this will mean that the opt-out cookie will also be deleted. You will then need to reactivate it when you return to our site if you wish your activity not to be tracked.


Become a part of our Community!

Exchange ideas with other web designers about current developments, tips, and tricks and show your favorite sites. Get advice and talk to us about possible features you would like to see on Sitejet. Here you can go directly to our community. If you need help with your Slack account, please email us to help@sitejet.io.

Back to the top

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us