DNS Settings with Sitejet
In this article, you will learn everything about Sitejet's DNS settings.
Table of content
What are DNS settings?
Let us start with a domain. A domain name like yourdomain.com is only a name and can serve no purpose unless you set up the DNS records. They need to be set up and administered in order to connect the domain name to the website and emails associated with the domain. This is what the DNS records do. DNS stands for “Domain Name System” - for simplicity, think of it like an address book that forwards web traffic.
- The A-Records and CNAME will resolve the IP of the server that your website is hosted on.
- The MX-record resolves to the IP of the server that your mail is hosted on. This may or may not be the same server.
- An SPF record is a TXT DNS record that includes a list of the servers that are authorized to send emails from your domain. This is especially important when you use a contact form. Click here for more information.
And that is it. Pretty simple, actually. If you still have questions, feel free to contact us directly through the community or the support mail. Or, feel free to browse through the internet to read some great guidelines about this topic.
DNS Settings at a glance
The following are the DNS settings to use with a Sitejet website:
|@ (or blank)|| A
| @ (or blank)
To manage emails via Sitejet:
|@ (or blank)||MX||mx1.sitehub.io||3600|
|@ (or blank)||MX||mx2.sitehub.io||3600|
|@ (or blank)||TXT||v=spf1 mx -all|| 3600
How to manage DNS settings in Sitejet
You are able to manage the DNS settings in the Domain Manager. Check Managing domains in the domain manager for instructions on opening the Domain Manager.
In the Domain Manager, click on "Actions" and select "DNS" to open the DNS settings. Please note that this is only available for domains hosted with Sitejet, of course!
Setting up the correct SPF TXT Records
If you are using a contact form on the website, you need to check, if a SPF record is set up correctly. Imagine an email server gets an email that seems to be from your domain. How can that receiving server make sure that the sending email server is authorized to send emails from your domain? Enters the SPF record. A Sender Policy Framework (SPF) record is a TXT DNS record that includes a list of the servers that are authorized to send emails from your domain.
The standard would be: v=spf1 mx -all
The parts in bold are standard values, the part in between varies from supplier to supplier. In this case, "mx" means that all servers specified by the MX records are allowed to send an email on behalf of this domain.
By default, only those servers that are explicitly specified are allowed to send emails. Therefore, ensure that either the email addresses are managed by Sitejet or that you add the following after "v=spf1":
Afterwards, the above entry would look like this:
v=spf1 a:mx1.sitehub.io a:mx2.sitehub.io mx -all
This ensures that Sitejet is allowed to send email notifications if a website visitor submits a contact form. We recommend you check and adjust these records accordingly no matter if you have the domain with Sitejet or with another provider.
Customize advanced DNS settings
If you want to use more advanced DNS records like SRV please follow these guidelines:
Name: "_*service*._*protocol*" (without ", *something* = placeholder)
Value: "*weight* *port* *target/value/wert/etc.*" (without ", *something* = placeholder)
Please replace for example *weight* with the actual "weight" value required for this specific DNS record. The same goes for the other placeholders. An example would be:
would turn into the following in Sitejet:
|_sip._tls||100||SRV||3600||1 443 sipdir.online.lync.com|
TIP: Correct settings ensure that the website is always accessible. If you are unsure about these settings, our support team will assist you, of course!
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