In this article, you will learn all you need to know about securing your website with an SSL certificate.
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In recent years, there are more and more browsers that are not displaying the website correctly if you do not have an SSL certificate.
How to activate the SSL certificate
If you want to activate the SSL certificate for a website go to the Domain Manager and activate the checkbox for the respective domain. This will automatically create an SSL certificate for the website, so the website will be transferred via a secure HTTPS connection. Activating SSL will automatically create a certificate for all connected subdomains as well.
Common issues with SSL
Here are some common issues that might explain why your SSL certificate is currently not available:
- Incorrect DNS settings: If you used incorrect DNS settings the SSL certificate will not be activated. Please check the settings and wait 24 hours.
- Changes in the DNS settings: If you made changes to the DNS settings of a domain in the meantime, it might take up to 24 hours until the SSL certificate is up and running again.
- More than one SSL certificate activated: If you host your domain with another provider please check if SSL is activated there as well and if so, please deactivate it and wait for 24 hours.
If you checked these common issues with SSL certificates and waited for 24 hours without any positive results please contact our support team via email.
For more questions and possible issues, please have a look at our FAQ article about domains.
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