An accessibility statement is a short document that explains how a website, app, or digital product is designed to be usable for everyone.

Disclaimer: Please note that the content provided here is only a suggestion and does not constitute legal advice. Any liability in connection with the use of the information provided is excluded. No guarantee is given for the accuracy, completeness and up-to-dateness of the information. We advise you to seek legal advice if you have any uncertainties or questions.

What is included in an Accessibility Statement?

It outlines the organization’s commitment to accessibility, the standards or guidelines the site aims to meet (such as the Web Content Accessibility Guidelines – WCAG), and offers a way for users to report any issues they may encounter.

A typical accessibility statement includes:

• The commitment to making content accessible to everyone

• Accessibility standards that should be met

• Features that help users navigate and interact with the site (like keyboard navigation or screen reader support)

• Known limitations or areas still being improved

• Contact information for users who need help or want to give feedback

• The date the statement was last updated

Why it's important

Accessibility statements help users understand what they can expect from a website in terms of accessibility. They also provide a direct way for users to reach out if they need support, making the site more inclusive and user-friendly for everyone. To ensure a quick and easy access to this page it would be ideal to place the link to the Accessibility statement in the footer of your website. 

Accessibility Statement Draft

Here is a accessibility statement draft that you can use for your website. It is important that you fill out the parts that are marked bold and underlined as those are relevant, website-specific information. Also, you should list as much information as possible under "Compliance Status" and "What are known accessibility issues?" as those are the most relevant information for people looking for this statement.

Accessibility statement

In accordance with the applicable requirements of the European Accessibility Act and the EU Web Accessibility Directive (Directive (EU) 2016/2102), <company name> is committed to ensuring digital accessibility for all users, including persons with disabilities. We are actively working to enhance the accessibility and usability of <domain> in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and EN 301 549 V3.2.1 Standard (ETSI).

Compliance status

Our website is accessible and meets the requirements of European Accessibility act, EN 301 549 V3.2.1 Standard (ETSI) and WCAG 2.1 AA in part:

• • Our website supports scalable text and layout, maintaining usability and readability at zoom levels of up to 200%
  • Our website supports assistive technologies by adhering to semantic HTML and ARIA standards enabling access to <domain> by use of keyboard, screen reader software and voice recognition software.
  • Our website adheres to the principles and success criteria outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, ensuring a user-centric and inclusive digital experience.

What are known accessibility issues?

While we are committed to delivering an accessible digital experience, we acknowledge that certain aspects of the site do not yet fully conform to established accessibility standard:

• • <Issue>
  • <Issue>
  • <Issue>

We are actively addressing the identified issues and are committed to implementing the necessary improvements to achieve full accessibility compliance.

Statement preparation date

This statement was created or revised on <should be filled when website is published>.
The website was last tested on <should be filled when website is published>.
The digital accessibility review was conducted by <should be filled when website is published>.

Report issues, provide feedback or request information about the accessibility of this website/product

If you would you like to report any accessibility issues, request information or share feedback please contact us <email>.